Support for the private beta.
A direct route when setup, access, privacy or a saved result does not look right.
Email support
Include the step you were taking, the approximate time, and a non-sensitive reference for the affected workflow. Do not email passwords, login codes, API keys, payment-card details, raw private notes or real client information.
Setup help
If access is still pending after checkout, refresh your subscription status. Do not start another payment to fix a pending result. Check your Compound Kim email and your intended host account. Use only the approved customer installation route supplied for that host; a CK subscription does not itself install a connector or guarantee host eligibility. If the route is unavailable, contact support before changing team or workspace settings. Initial provider sign-in and permission consent are separate from ordinary consulting work in chat.
If a download does not appear in an embedded browser, open your account in your normal browser and try Download JSON there.
Share feedback
Email support with the subject “Compound Kim beta feedback”. Tell us what you tried, what you expected, what happened, and whether you could finish. A short description is enough; omit private content and remove account details from screenshots.
Urgent access or privacy concern
Remove the assistant connection from your account if you can, preserve the visible error wording, and email support. For billing questions, include only the email used for the subscription and the provider receipt identifier—never full card details.